How does a Quality Assurance System work?

Identifies and demonstrates what is needed to meet the needs and expectations of your Customer, Organization, Suppliers, and Business Partners.

Assures the implementation of quality processes which improves the total operation including sales, administration, production, and profitability.

Monitors and measures processes and products against policies, objectives, and requirements, and reports the results.

Assures that actions are taken to improve performance.

ISO Standards and Certification

The most effective quality based and customer focused standards have been developed by the International Organization for Standardization, ISO. There are over 200,000 certified companies worldwide using ISO-based quality management systems. www.ISO.Org

ISO 9000:2000 series provides requirements for quality management systems that can be used by organizations for process improvement, for certification, or for contractual purposes. It focuses on meeting the Customer's needs and requirements.

QASI has developed a Quality Assurance System for collision repairers based on ISO 9001:2000 Standards. This newest standard was just released in December, 2000. This is a dramatic shift that replaces the old standards which were primarily designed around documenting procedures. The new standards focus on managing effective business processes.

Key advantages over the earlier quality standards are: user friendly to small businesses; emphasis on customer satisfaction; emphasis on the role and participation of top management; simplified document control; emphasis on process control and auditing.

Certification requires independent third party auditing that verifies compliance by examination and evaluation of objective evidence. This validates that applicable elements of the quality system are appropriate and effective, and have been developed, documented, and implemented in accordance with specified requirements.

 

 

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