feature in Q-Manager's quality assurance system is specifically designed
for application in a collision-repair operation. Q-Manager and the elements
of ISO 9001:2000 Standards will effectively
apply to any type of collision repair business.
Independent Registrar Accredited Board, RAB, certified auditors, perform
3rd party quality assurance system certifications. Certification of
compliance to quality assurance management standards is individual to
each facility and audited yearly.
the Profit Impact of Market Strategy business study that has been underway
since the 1970's concluded that organizations that focus on quality
and achieve it have higher returns on resources and are frequently market
Plexus Corporation ISO 9000 Survey '99 Report, small and medium sized
businesses responded that the benefits they received for certification
Higher Perceived Value
Higher Customer Satisfaction
Improved Process Documentation
Greater Quality Awareness by Staff
Greater Operational Efficiency
early ISO 9000 certification systems that were very costly and commonly
took over a year to reach certification, the Q-Manager provides a very
cost effective system that can be completed in a timely manner.
Q-Manager Package is designed to minimize the need for outside assistance
in implementing the Quality Assurance System … reducing costs significantly.
ownership by management and staff, a key requirement of the Quality
Assurance System, assures better understanding and buy-in to achieve
lasting results and operational excellence.